How is Meercat RiskView implemented in your organisation?
There’s no doubt that in high-risk industries, any changes to operations or processes demand careful consideration, and you need to know that implementing changes isn’t going to leave you vulnerable.
When it comes to the RiskView solution, in most cases customers are looking to bring all their risk management activities into a central place, creating a kind of one-stop shop for their risk. Typically they will have a particular business process in mind for improvement, perhaps following an accident, industry push or corporate driver. They usually look at something they’re not doing well, and are interested in ways to make their systems better.
Offering guidance through the implementation
A number of people will have specific ideas about what they want to achieve with their risk management, so we at Meercat will sit down with them to help them fine tune the key requirements. It’s oriented around the ‘low-hanging fruit’ approach, which is basically looking at those aspects that are easiest to put through the software and deliver the biggest bang for the least bucks in terms of visibility, engagement and visible cultural change in the shortest time.
This generally involves turning each of their risks into a bowtie, and making that risk register available to everybody on site. That means going through bowtie review processes, which will expose them to the tool, showing them how it is used and how all their risks are then put into RiskView for analysis.
Keeping track of risk beyond the implementation stage
The biggest driver for implementing RiskView is to develop controls to manage identified risks, so obviously it’s important those controls are being monitored and regularly verified. This could be in terms of a certain procedure, and making sure everyone is following that procedure and doing what they’re supposed to do. In another example, it could be developing appropriate practices for using a particularly hazardous piece of equipment.
We can then help to set up a scheduled verification process, where someone checks each control at set intervals – usually once or twice a year – and verify that they are being used properly, identifying any non-compliance. Most often we’ll do that on a control by control basis, or on a bowtie by bowtie basis.
It’s very much a living plan. The dashboard can help an organisation as they go forward to see they’re covering all of the bases as they fill out their inspected controls. This way they can observe where their weaknesses and strengths are, and adapt each control as necessary.